Wendover Resorts opts for Scientific Games in multifaceted agreement

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Wendover Resorts has announced a partnership with Scientific Games Corporation, which is to see installation of a “comprehensive package” of casino management system products and solutions, in addition to slots games and table products in its duo of properties.

Relating to the firms Wendover Nugget Hotel and Casino and Red Garter Hotel and Casino, both located in West Wendover, Nevada, Scientific Games is to replace another vendor’s slot management system with its own.

Together with its advanced Business Intelligence application, Wendover Resorts is to be enabled to better gather and analyse valuable player and operations data.  

Justin Beltram, general manager of Wendover Resorts, commented: “Wendover Resorts is committed to providing our customers with a first-class gaming experience, both in our casinos and on our online platforms.

“Scientific Games is unique in its ability to provide all of the innovative tools and solutions needed to enable us to provide a superior customer experience, increase customer engagement and operational efficiencies, and ultimately increase revenue.  We are grateful for their partnership.”

Also included in the link-up are a number of marketing enhancements, allowing Wendover Resorts to improve players interactions and rewards, in addition to drive customer communications throughout both casinos.

Scientific Games also details that it is to deploy its SG Universe product suite, which is to power Wendover Resorts’ mobile and online presence across the two properties.

Including a variety of marketing features and social casino platform, it is to allow the organisation to “connect with their customers beyond the walls of the casino”.

Bob Parente, senior vice president and chief revenue officer of Scientific Games, added: “We are honoured that Wendover Resorts has chosen to partner with us, and share their goal to provide players with a first-class gaming experience, both when they are in the casino and when they are away.

“We look forward to strengthening our partnership in the future by continuing to provide cutting-edge products and comprehensive solutions, that will allow them to set a new standard in player engagement and satisfaction.”