Bencon and Sightline collaborate to strengthen payment responsibility

Las Vegas headquartered Sightline Payments has joined forces with Bencon Technologies to utilise its voluntary self-exclusion solution for the online gaming industry, GameSecure.

Aiming to bridge what it calls “the current technological gap between digital self-exclusion functions and payment services,” a joint established goal is of ensuring that at-risk patrons are denied access to content or payment services in real-time.

Kirk Sanford, CEO and founder of Sightline Payments, commented: “Sightline is in a unique position because our Play+ ecosystem, in the US, connects to nearly 100 per cent of all digital platforms and 90 per cent plus of all casino management systems, allowing for a uniform capability for a network-wide self-exclusion program through our Span Network.”

Adding: “Self-exclusion programs have been in existence for years with the on-premise ATM providers, however, until now nothing has existed for the digital world which is where the industry is moving.”

Stressing that partnerships such as this are crucial in the face of “a number of violations of self-excluded patrons gaining access to content in the US market,” GameSecure works to ensure patrons do not gain access to digital content once self-excluded, with Sightline’s platform creating a further barrier to payment activity.

“The Sightline team has been committed to responsible gaming for more than 20 years, and we are very excited to announce this important partnership,” stated Cameron Conn, co-founder of Bencon Technologies.

“We strongly believe there is not a singular solution to completely address all aspects of player protection and responsible gaming, however, partnerships like these allow for better solutions that will give continued insights into at-risk behaviour for improved responsible gaming programs.”

A further goal of the partnership is to work with the responsible and problem gambling communities, to ensure these new solutions will work to enhance future programs for player protection.

Keith Whyte, the executive director of the US National Council on Problem Gaming, added: “Congratulations to Bencon and Sightline for this step to further integrate responsible gaming into payment methods for the industry. Streamlining player protection is an important goal for the National Council on Problem Gambling, and we are pleased to support this innovative effort.”