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Denmark-based Mindway AI has seen its GameScanner tool become the first responsible gambling solution to have its performance on detecting at-risk and problem gamblers tested and validated in a sample by Gaming Laboratories International.

The claims on the performance of GameScanner, which is based on artificial intelligence and neuroscience and aims to help igaming operators monitor behaviour of their customers, was tested based on a sample performed in August 2020 by GLI.

Lauded as an “important step,” claims set forth by Mindway AI about the accuracy of GameScanner identifying at-risk and problem gamblers were found to be true in the sample test by the industry testing and assessment firm. 

The claims are based on GameScanner’s 24-7-365 profiling and monitoring of gamblers, one of which states that “at least 99 per cent of subjects manually assessed as potential problem gamblers are classified as either at-risk or potential problem gamblers by GameScanner.”

Furthermore, it was said that “at least 88.5 per cent of subjects manually assessed as potential problem gamblers are classified as potential problem gamblers by GameScanner.”

Implemented at igaming operator sites and platforms, GameScanner automatically monitors and analyses every event of every gambler 24-7-365, resulting in profiling of gamblers according to their risk level.

“We see it as a true milestone for Mindway’s GameScanner software to have been tested and proven in a sample test as the first problem gambling solution by GLI, who deliver world-class and highly acknowledged testing in the gaming industry,” stated Rasmus Kjaergaard, CEO at Mindway AI

“We are proud of getting the claims about GameScanner’s performance validated by an independent third party. This is another step towards raising the bar in player protection and making gambling sustainable and fun for the players at the same time.”