Gateway Casinos and Entertainment has announced the reopening of select properties within its 26-strong gaming facility portfolio, which will take place across two days this week.
The Canadian gaming and entertainment operator will begin with a number of properties in Ontario as part of the province’s stage three guidelines, with venues in Woodstock, Clinton and Hanover given the green-light to return to action today (Thursday 8 October). All other Gateway locations, except for Casino Rama Resort, will re-open on Saturday 10 October.
Under the framework, all properties will be restricted to the government mandated maximum of 50 guests, and will only include slot machines. Table games will not be operational and non-gaming amenities will be very limited.
Furthermore, a reservation and invitation system will be in place for customers only, with properties only open to invited My Club Rewards members due to the aforementioned capacity restrictions. Members will be notified by email with details on how to make reservations.
“We are excited to be able to re-open our Ontario properties and welcome back some of our team members and customers. The health and well-being of our employees and guests is our top priority,” stated Tony Santo, CEO at Gateway Casinos.
“We look forward to fully re-opening and welcoming more of our guests back in the future as capacities are increased and restrictions are lifted.”
The company has also implemented a new reservation and virtual queue system that will allow guests to book their play time online, check-in upon arrival and safely wait in their vehicles until we are ready for their entry.
Under the current environment, Gateway says that it is “being hyper-vigilant” in cleaning protocols throughout its properties to prevent the spread of transmittable illnesses, including COVID-19.
“This system will allow our staff to properly prepare the gaming floor for our guests, and ensure there is no congestion at the entrance as they wait to enter,” added Santo. “Things may look and feel a little different around the property, but we remain committed to making your visit enjoyable.”