International Game Technology has integrated its Resort Wallet cashless solution at New York’s Resorts World Catskills Casino and Resort, which reopened last month after a COVID-19 enforced closure.
The solution will offer patrons the option of a contactless and safe cashless gaming experience. Players can use their physical Resorts World Catskills ‘Players Club’ card to load cash into a secure digital wallet from either the casino cashier or any slot machine, and access those funds from any machine.
Resort Wallet enhances safety via minimising cash handling and the convenience of accessing funds anytime, as well as aiming to generate greater operational efficiencies by reducing cash handling costs and associated safety and security risks.
“Today’s casino guests are seeking a unique combination of gaming excitement, luxury, convenience, and safety. IGT’s Resort Wallet solution will help to ensure that Resorts World Catskills delivers every aspect of its brand promise,” commented Bob DeSalvio, president of Genting Americas East.
“IGT’s Resort Wallet cashless gaming solution positions Resorts World Catskills as an innovative technology leader, and keeps safety at the forefront of our operations.”
The Resort Wallet solution, part of the IGT Advantage systems player experience product suite, is available as a turnkey, add-on module for casino management system customers who want to give players a cashless wagering option.
“IGT’s Resort Wallet solution gives Resorts World Catskills the early adopter advantage among commercial casinos in the state of New York with the debut of cashless gaming at their property,” noted Ryan Reddy, IGT vice president of global systems and payments products.
“Because Resorts World Catskills operates with the latest version of our IGT Advantage casino management system, a quick and simple remote installation has enabled the casino to benefit from the increased liquidity, efficiencies, player convenience and safety that are only possible with cashless gaming.”