IGT to support cashless gaming at Graton Resort & Casino in California

Casino
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IGT has agreed to a multi-year deal with Graton Resort & Casino to support cashless gaming at the California location via its Resort Wallet and IGTPay solutions.

As part of the IGT Advantage casino management system, IGT has stated that Resort Wallet and IGTPay will give Graton customers “more choice, convenience and security for funding their play at the property’s 3,000+ slot machines” since it is “the gaming industry’s only fully integrated turnkey cashless solution”.

“As one of Northern California’s premier gaming destinations, Graton Resort & Casino prides itself in offering our players leading-edge technologies that bolster the guest experience and introduce added choice and convenience,” commented Brian Green, VP/Assistant General Manager at Graton Resort & Casino.

“IGT’s proven Resort Wallet and IGTPay cashless technologies will enable us to drive new operational efficiencies and optimise revenue, while offering our customers a future-forward mobile e-wallet option that comes with a variety of benefits.”

The new solutions will allow Graton to provide rewards loyalty club members with a cashless wagering account option, which includes being able to fund that account from their mobile with a range of sources including personal checking and credit accounts.

Using Bluetooth and IGT’s M5 technology, players can tap their smartphone to the game’s card reader to populate the game’s service screen with their balance and loyalty rewards.

Once a play session has concluded, the player can either transfer the remaining funds back into a personal account or keep them in their cashless wagering account for future play.

The IGT technologies will also fully integrate with Graton’s Marker Trax offering, its digital marker solution.

“Cashless commerce is the way of the future across business sectors and we’re finding that slot players who adopt IGT’s cashless casino technologies are readily embracing it and reporting high satisfaction with the experience,” added Ryan Reddy, SVP of Global Video Poker, VLT, Systems and Payments at IGT.

“We look forward to helping Graton Resort & Casino maximise player convenience and security, accelerate growth and differentiate the guest experience through IGT’s Resort Wallet and IGTPay cashless gaming technologies.”

Last month, IGT CEO Vince Sadusky noted that the company was able to achieve all its financial objectives in 2022 and is entering 2023 ‘from a position of strength’ with momentum across all business segments.