KSA presents ‘Safe Gaming’ player protection supervisory agenda

Netherlands
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Kansspelautoriteit, the Dutch gaming authority, has presented a new supervisory agenda as part of its ‘Safe Gaming’ mission and public objectives to bolster player protection.

Detailed within its 2020-2024 Strategy, the KSA’s supervisory agenda has highlighted four areas of possible additional risk in 2024: duty of care/addiction prevention; combat illegal online offerings; support of partners; and compliance with the provision of data. 

Regarding duty of care/addiction prevention, the authority has stated that there will be a “heavy emphasis” in this area to help protect players against risky or problematic gambling, tracking down providers who don’t comply and taking enforcement action when necessary.

Looking at combating illegal online offerings, the KSA noted that it will pay further attention to the entire chain of illegal supply, improving its “data-driven approach to risk-based supervision and increasing the effectiveness of interventions”. 

However, regarding illegal offerings, the authority did note that “at least 90 per cent” of players within the Netherlands’ market play with legal operators.

As for partners, the KSA will provide additional support to independent investigations and interventions in the physical domain, working with municipalities, police, Public Prosecution Service, RIECS, Tax Authorities and FIOD to help combat illegal gambling. 

The authority will also bolster compliance with the provision of data by asking providers to supply “timely, complete and correct data required for supervision” to make sure they are in line with regulations.

As for compliance with the amended advertising rules, especially regarding young people, the KSA mentioned that it “remains important but has now become a regular part of supervision”.

Earlier this month, the KSA announced that tackling illegal gambling providers would be of high priority in 2024 following the conclusion of two investigations it conducted into the advertising of illegal gambling offers via affiliate websites and websites of online newspapers, in which it found 14 of the 33 websites investigated in violation.