SkyCity Entertainment documents Adelaide Casino reopening protocols

SkyCity Adelaide

SkyCity Entertainment Group has added to its roster of reopening, with its Adelaide Casino following in the footsteps of its New Zealand properties in welcoming back punters.

SkyCity Adelaide Casino reopened today to members only at and with reduced operating hours, and forms part of the South Australian Government’s three-stage approach to re-opening the economy and easing the COVID-19 restrictions.

SkyCity has been working closely with the state government to ensure a commitment to delivering the most robust health and safety standards to manage the risks associated with the current health crisis.

Consistent with the approach adopted when re-opening its New Zealand properties at alert level 2, SkyCity expects to re-open the Adelaide Casino in a staged manner with specific plans, including the aforementioned limited casino access alongside a capacity subject to maximum patronage of one person per two square metres at any given time (representing around 2,200 people, including staff).

Adherence to strict physical distancing measures, including configuring electronic gaming machines to allow appropriate physical distancing, limiting customers at each gaming table and ensuring appropriate spacing at restaurants and bars, is also mandatory.

Furthermore, enhanced hygiene protocols have been established as well as infrastructure to support contact tracing, primarily through surveillance, guest registers, identity scanning and use of loyalty cards.

As previously flagged to the market, the Adelaide Casino expansion and associated master planning projects continue to progress well and remain on-budget and on-time for an October 2020 completion.  

The expansion is expected to open in a staged manner reflecting customer demand, with a focus initially on local and interstate customers given ongoing international border restrictions. 

David Christian, SkyCity Adelaide general manager, said: “We have a comprehensive plan in place to ensure our guests and staff are safe, and we look forward to showcasing some of the transformation projects that have continued during our closure.

“With a workforce of more than 1,200 South Australians, our priority has remained getting our team back to work safely as we enter a historic period for SkyCity with the opening of our expansion and hotel later in 2020.”

Adding: “We thank the SkyCity customers for their understanding during our period of closure. SkyCity Adelaide’s transformation into a world-class integrated entertainment destination continues, forming part of the reinvigorated Riverbank Precinct.

“The shutdown period has allowed us to review our supply chain and adapt our offerings to ensure that we are increasing our support for local producers and suppliers even further.”