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Wiraya: AI the key to unlocking player activation puzzle

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Player activation specialist Wiraya is focusing on player activation in the betting industry, in which an estimated 60 per cent of new registered customers never make a deposit.

The company has set up an hour-long webinar for Tuesday, September 25, starting at 2pm (UK), to help its industry counterparts to both optimise communication with players and deliver a real increase in the number of first-time depositors.

Edward Maine, marketing director for Wiraya, said: “The igaming industry is now flooded with a range of free bets and offers, from an increasingly large number of recognised operators.

“Player activation remains one of the biggest problems in the industry; current estimates suggest that up to 60 per cent of new registered players fail to ever make a deposit.

“It’s time for market innovators to take a different approach,” he said.

In the upcoming webinar, titled How can you increase your deposits from newly registered players?, Wiraya will discuss why so many operators fail to convert such a high percentage of new customers.

It will also cover the real revenue losses from poor player activation and why player activation/strong consumer experience (CX) in the early life of a player is so important, before providing a demo of its own AI-based solution to activate players.

To sign up for the webinar, click here.

Stewart Darkin

Stewart Darkin

Stewart has been in gaming journalism since 2012, working across online and land-based betting and gaming sectors, in both print and digital media. Following five years as editor of iNTERGAMINGi magazine, Stewart joined SBC in January 2018 to oversee the growth and development of the CasinoBeats brand. He has a wife, two kids, two dogs and two degrees, and – as a Spurs fan – continues to believe that the good times are just around the corner.

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