Releasing a statement addressing the ongoing UK Gambling Commission investigation reported yesterday, EveryMatrix said it remains hopeful that the regulator will lift the suspension of its B2C services.
The gaming technology and platform provider has been forced to suspend wagering provisions for its UK B2C white-label partners – Bookee, PWRbet, Fantasino, PlayFrank, SportingIndex.com, WestCasino.com, Dragonara Online, Jetbull and MrWin.com – until it can demonstrate to the UKGC that it has taken sufficient steps towards being fully compliant with its social responsibility obligations.
EveryMatrix has continued to work closely with the regulator throughout its licence review, and has since emphasised that the suspension is based on a general evaluation of EveryMatrix procedures rather than specific cases of player complaints.
“EveryMatrix sees this licence review as an opportunity to further strengthen its compliance processes and procedures,” the statement said. “The company is taking the UKGC’s concerns extremely seriously and has already taken swift and effective actions to address the Gambling Commission’s concerns sufficiently.”
The UKGC enforced the ruling under the terms of Section 18.2 of the Gambling Act 2005, which allows it to suspend a licensee placed under review if it suspects that the firm is no longer suitable to carry out its licensed responsibilities.
In closing, EveryMatrix stressed that its licence suspension does not relate to any form of failed technical audit of its software, maintaining that the firm’s B2B licences “remain active, and the company continues to provide gambling software to UK licensed operators.”