Tabcorp has been ordered to elevate the adoption of cashless transactions at the vast majority of its terminals.
The demands stem from the Victorian Gambling and Casino Control Commission (VGCCC), as it looks to strengthen safeguards from minors using the machines.
The VGCCC emphasised that all machines that are not within five metres of or in line of sight of a betting shop counter must be made cashless.
As a result of the demands, around 70% of 1,800 retail EBTs across the state of Victoria will transition to only accept vouchers. Bettors will have to purchase these vouchers at the counter, where they may be subject to age verification if they appear under 25 years old.
VGCCC CEO, Annette Kimmitt AM, said: “Venue staff are the first line of defence in protecting minors from gambling. We have taken decisive measures where they have failed to take their responsibilities seriously.”
In addition to adopting cashless payments across the majority of its terminals, Tabcorp has also been told to implement a ‘mystery shopper’ programme to ensure venues are checking ID.
There has been a significant effort in the region to tackle the accessibility of minors when it comes to gambling.
Kimmitt added: “These stronger identity checks not only represent an additional barrier to allowing children to gamble, but will also help to prevent money laundering.”
“The VGCCC will actively monitor these safeguards to reduce harm, and venues should take note and act to uphold their duty to care for the community.”
Cashless payments in gaming have been accelerating in Australia of late, largely due to federal and state measures aimed at curbing problem gambling and ensuring greater player protection in the industry.
New South Wales (NSW), a neighbouring state to Victoria, has been particularly active in pushing ahead with cashless payments. In December 2023, the regional government announced a statewide trial in conjunction with four B2B gaming suppliers.
Meanwhile, changes in payments for Australian gambling are also incoming at the federal level, as the government of PM Anthony Albanese set on implementing nationwide gambling reform. This has notably seen a ban on credit card payments for betting, with the exception of lotteries.
