JACK Entertainment partners with Konami’s SYNKROS casino system

JACK Entertainment
Image: JACK Entertainment

JACK Entertainment has selected Konami Gaming’s SYNKROS casino management system to power its casinos across its portfolio.

SYNKROS will allow the Ohio-based operator’s guests to claim clubJACK loyalty rewards – including specialised offers, awards, and bonus events updated in real-time – at any JACK Entertainment gaming location.

“As one of the region’s premier entertainment destinations, JACK remains dedicated to providing unparalleled guest experiences by embracing cutting-edge advancements and innovations,” stated Van Baltz, SVP & Chief Information Officer for JACK Entertainment. 

“Our collaboration with Konami underscores this commitment, as we aim to engage more guests with exciting and rewarding experiences, leveraging their reliable and cutting-edge systems.”

SYNKROS creates, automates, deploys and tracks targeted player rewards and offers, including drawings and tournament events delivered digitally to players directly at their game machine. 

JACK Entertainment’s portfolio includes more than 2,600 gaming machines and 85 table games across JACK Cleveland Casino in downtown Cleveland and at JACK Thistledown Racino, located approximately 10 miles to the southeast.

Randy Caron, Vice President of Systems Sales at Konami Gaming, added: “Since opening as Ohio’s first full-service casino, JACK Entertainment has operated with a focus on creating extraordinary moments for guests.

“The technology that powers the gaming enterprise is an important piece in creating unique engagement opportunities for guests and ensuring a smooth player experience, which Konami is excited to support through this key SYNKROS launch.”