Casino Cosmopol gains ECA responsible gambling certification

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Casino Cosmopol, the Swedish land-based subsidiary of Svenska Spel, has become the latest firm to achieve certification of the European Casino Association‘s Responsible Gambling Framework, following an independent audit conducted by the Global Gambling Guidance Group.

As a result, the state owned organisation is deemed to be acting in line with the latest standards in responsible gambling for the licensed land-based casino industry, which were updated by the ECA at the beginning of the year.

Certification is granted to ECA members after an independent third-party audit has been conducted, which was led by G4 lead auditor Ynze Remmers, who stated: “The audit showed the strong involvement of all employees of Casino Cosmopol in the responsible gambling programme, which is exemplary and an important aspect to taking the issue seriously.”

The framework strives to create an industry standard for the “effective management of responsible gambling” across a range of areas, such as awareness raising, employee training and marketing and stakeholder engagement.

Casino Cosmopol joins a growing number of ECA members certified according to the 2018 Responsible Gambling Framework, including Spielbanken Baden-Württemberg and Casinos Austria, with a number of other leading operators in the process of certification.

Per Jaldung, CEO of Casino Cosmopol and chairman of the ECA, explained: “Our mandate is to promote a healthy and safe gaming market, in which our customers can enjoy the great offer we provide across our four casinos.

“For this to be successful, responsible gambling has to be the centre-point of all our actions, and we were therefore eager to have this commitment put to the test through certification under the ECA Responsible Gambling Framework.

“We are delighted to have successfully been certified, and thereby continue our engagement with this crucial topic for our industry.”

This comes a short time after the firm announced its intention to appeal against a SEK8m ($880,000) fine imposed by Sweden’s regulator, regarding violations in its efforts to combat money laundering.