Support programme to aid New York voluntary self-exclusion process

New York
Image: Luciano Mortula - LGM/Shutterstock

The New York State Gaming Commission has announced further improvements to the state’s voluntary self-exclusion services with the introduction of a new support programme.

The commission is part of the New York State’s Responsible Play Partnership with the New York State Office of Addiction Services and Supports as well as the New York Council on Problem Gambling, the latter of which launched the self-exclusion improvements. 

The voluntary self-exclusion support programme aims to assist individuals who know they have a gambling problem by directing them to resources to exclude themselves from in-state gambling activities.

The new updates will bring more information and services to those individuals who voluntarily self-exclude at licensed gaming facilities in the state.

NYCPG staff will now be available to explain the self-exclusion process in plain language to players, connect them to a problem gambling treatment provider, provide information on counselling, peer support and recovery services, as well as assist with completing voluntary self-exclusion forms including notarization.

“Assisting those in need of help through providing care and concern is at the core of what NYCPG does, and the launch of this new program exemplifies that care and concern by breaking down barriers,” commented James Maney, Executive Director of the NYCPG.

“The new online notary services make it easier for individuals to complete remote VSE, while also connecting to one of our caring staff members who are knowledgeable about the process.”

Once an individual has voluntarily self-excluded, they will not be able to enter a gaming venue in the state, nor will they be able to take part in any gambling activity.

An OASAS 2020 Problem Gambling Prevalence Survey stated that 4.4 per cent of adults in New York are at risk of developing a gambling disorder, while an additional 0.7 per cent meet the criteria for problem gambling or a gambling disorder.

Dr Chinazo Cunningham, Commissioner of OASAS, stated: “OASAS oversees a robust system of prevention, treatment, harm reduction and recovery services for those affected by addiction across the state, including problem gambling.

“Voluntary self-exclusion can be an effective prevention strategy to reduce gambling harms, and this new support program not only provides a way for people to complete the self-exclusion process, but also offers an opportunity to connect to OASAS local problem gambling community support services to assist in mitigating further harm.”

Robert Williams, Executive Director of the New York State Gaming Commission, added: “The Gaming Commission is committed to ensuring that licensed facilities operate in responsible and sensitive matters for those who need help.

“The New York Council on Problem Gambling’s VSE Support Program provides those individuals with the knowledge and resources to make the best decisions for their welfare.”