iGaming Ontario adds RG Check to Ontario licensing requirements


The Responsible Gambling Council has disclosed that its RG Check accreditation program has been “embedded into the requirements for all online gaming operators entering the Ontario marketplace” by iGaming Ontario.

This program, which is already utilised by land-based casinos in the region, will aim to ensure the highest standards of responsible gambling are maintained when operators enter the market.

“RG Check is a clear and tangible signal of the government’s commitment to making public protection and sustainable play a priority and a key part of creating a culture of responsible gambling here in Ontario,” commented Shelley White, CEO of the RGC. 

“RG Check is a leading responsible gambling accreditation that is used by jurisdictions around the world. The RG Check symbol is a demonstration to all that the operator is committed to and has strong gambling safeguards in place.”

RG Check was originally developed by the RGC in 2010 in consultation with policy makers, operators, players and people with lived experience of gambling harm. 

The accreditation process looks to help gambling venues and igaming sites evaluate, monitor and manage all aspects of their RG strategy and operations.

“We are extremely pleased to be partnering with RGC on this initiative,” said Martha Otton, Executive Director of iGaming Ontario. 

“The RG Check program is comprised of nine standards and 48 criteria that measure the scope and effectiveness of operators’ RG programming in areas such as site and product design, marketing communications and assisting players who may be experiencing harm from gambling. This allows Ontarians to play with confidence.”

Furthermore, the RGB also states that it will continue to work alongside iGaming Ontario and regional government on the implementation of the program, as well as additional measures, including public education campaigns.

“The RG Check team is excited to make a contribution to a comprehensive RG framework with clear, evidence-based and impactful player protection measures that minimise potential harms associated with gambling” added Tracy Parker, Director of Standards and Accreditation at the RGC. 

“A consistent accreditation program for all operators will help ensure a common approach to monitoring and assessment and provide a fair and transparent process. The collaborative approach of RG Check will help support continuous improvement in Ontario.”

Beginning April 4, private gaming operators that have registered with the Alcohol and Gaming Commission of Ontario and have executed an operating agreement with iGaming Ontario can begin offering their games to players in the region.