Slotegrator updates risk management module to help monitor behaviour

The AGA has kick-started RGEM by launching the new edition of the Responsible Gaming Statutes and Regulations Guide. 

Software developer and aggregator Slotegrator has released an updated risk management module for its platform, consolidating what the firm described as “many innovative mechanics”, while providing operators information to protect their online casino.

In a statement, the company acknowledged that gambling is ‘inherently risky’, but cautioned that most of that risk should fall on the player, not the operator. To minimise their exposure to risk, it added, operators need to closely monitor player behaviour.

Said Slotegrator: “It’s standard practice for casinos to offer new players bonuses to welcome them to the platform. Unfortunately, it’s not uncommon for players to abuse these bonus offers by creating multiple accounts, flying through the rollover requirements, and cashing out. 

“Bonus abuse techniques have become highly sophisticated, with individuals and even syndicates using multiple computers, VPNs, and falsified or borrowed identities to fly under operators’ radar.

“Combating abuse is difficult. Bonus abusers will claim that they were simply engaging in normal play. Platforms that take too firm a hand in defending themselves might earn an undeserved reputation for being unreasonable if they mistakenly exclude well-intentioned players; platforms that don’t do enough to prevent abuse will become known as a soft target.” 

Slotegrator’s updated risk management module aggregates and compares data in order to identify bonus abusers. The module displays a list of accounts that have exceeded the allowed information duplication threshold (accounting for names, IP addresses, and other identifying information), signalling that the account owner may not be trustworthy and the account should be restricted or banned.

The module also analyses players’ data in real time to present casino owners with statistics and alerts about suspicious accounts in an easily digestible way so operators can take the right measures in advance. 

Concluding, the firm noted: “Slotegrator’s updated risk management module gives operators everything they need to protect their business from fraud and abuse. Additionally, Slotegrator’s platform has recently introduced other updated modules such as bonus system, KYC, and innovative BI reporting tools.”