David Tsai has commenced in the role of Chief Executive Officer of Crown Resorts’ Perth facility after officially being appointed to the position two months earlier.
In his new role, Tsai will lead Crown Perth’s remediation action plan and work with the newly appointed Independent Monitor Paul Steel to implement the recommendations of the Perth Casino Royal Commission.
“David is well placed to lead Crown Perth through its next phase and steps into the role as CEO at a pivotal moment in its history,” stated Ciarán Carruthers, Crown Resorts CEO.
“David’s passion for instigating true cultural change will have an enormous effect and I look forward to working with him and the team at Crown Perth to create exceptional experiences for our guests in Western Australia.”
Having spend over 15 years with casino and entertainment group MGM Resorts, Tsai most recently served as President of the Midwest Group at the company where he led overall strategic direction and day-to-day operations of MGM Grand Detroit (in Detroit, Michigan) and MGM Northfield Park (in Northfield, Ohio).
“Today is the start of a wonderful journey for me at Crown Perth, and I couldn’t be more excited to be here,” Tsai explained.
“Across the industry, Crown Perth stands proud as a world-class property, with premium restaurants, luxury accommodation and exceptional entertainment.
“I am deeply committed to delivering on our reform and remediation plan and cultural transformation, and ensuring Crown achieves its ambition of becoming a world leader in the delivery of safe and responsible gaming and entertainment.
“I’m privileged by the opportunity to lead our more than 6,000 team members at Crown Perth and share in their understanding and passion for creating exceptional experiences for our guests.”
In March, a royal commission found that Crown was unsuitable to continue holding a gaming licence in Western Australia, but the company was afforded a two year remediation plan, to be overseen by an independent monitor, to clean up its act.
Echoing previous outcomes in New South Wales and Victoria, a series of findings outlined following the inquiry found that the group failed to minimise gambling related harm; permitted junkets with criminal links to operate at the casino; and was not open, accountable, or competent in communications with the state regulator.
The appointment of an independent monitor was one of 59 recommendations by the royal commission to approve, monitor and report on the remediation plan of the casino operator.
Steel has been appointed as an independent monitor by the Western Australia government to oversee remediation work by the Perth venue in October.