Rivers’ Virginia casino to install Rush Street & Konami’s Synkros system

Rush Street Gaming and Konami Gaming have announced that the Rivers Casino Portsmouth, Virginia’s first permanent casino, will install the partnership’s Synkros casino management system.  

Set to open on January 15, 2023, Rivers’ Portsmouth, VA establishment will use RSG & Konami’s management system to deliver rewards, offers, communications and more across its casino lobbies.

Roy Corby, General Manager at Rivers Casino Portsmouth, stated: “Built from the ground up as a state-of-the-art gaming and entertainment complex, Rivers Casino Portsmouth is fully equipped for real-time, personalised rewards and loyalty engagement, powered through Synkros. 

“It equips the property to achieve its immediate and long-term technology goals, while ensuring constant operational management across the casino.”

Utilising the Synkros system, Rivers Casino Portsmouth will take advantage of its comprehensive marketing suite, which RSG uses to deliver its Rush Rewards programme across all Rivers casinos. 

“As an organisation that strives to be a leader in each of its markets, Rush Street Gaming has a reliable partner and a robust ecosystem in place with Konami’s Synkros,” said Tim Drehkoff, CEO of Rush Street Gaming. 

“Looking ahead to the opening of Rivers Casino Portsmouth in 2023, we’re fully confident in the guest experience Synkros helps support on the technology front.”

This is the latest Rivers destination to install Konami’s system, with the partnership dating back to Rivers first property in Pittsburgh over a decade ago. Since then, the system has been used across Rivers establishments in Philadelphia, Des Plaines, Schenectady and now Portsmouth. 

“Rush Street continually operates with an entrepreneurial commitment to future technology, resulting in strong expansion and leading casino development across major metropolitan markets,” said Tom Jingoli, Executive Vice President and COO at Konami Gaming. 

“Rivers Casino Portsmouth is the latest in a string of successful ground-up Rush Street developments that we’re honoured to support with the latest Synkros tools and technology.”